How AI Is Freeing Workers From Repetition While Simultaneously Empowering Collaboration

There was a moment in history when the mention of artificial intelligence was like something out of a science fiction novel. While we aren’t exactly commuting in spacecraft between planets à la Jetsons, we do have a couple of things to thank artificial intelligence for, especially on the business front. Here’s a look at how AI is positively revitalizing the way we communicate.

Back in the 1950s, AI was first described as “any task performed by a program or a machine, that if a human carried out the same activity, we would say the human had to apply intelligence to accomplish the task.” This is a broad definition that has since been drilled down and branched out into further concepts such as machine learning, natural language processing, bots or software applications that perform simple and repetitive automated tasks, speech including speech-to-text and text-to-speech, and robotics.

In the workplace and how we do business, AI has been extremely beneficial in regards to collaboration. The reason as to why these AI tools have been so impactful is because of their ability to learn the behavior of users. Over time, AI tools gather data and insights that are intrinsic to the user and therefore provide customized solutions for how the user interacts with the applications. AI ameliorates team collaboration and communication before, during and after meetings and syncs. Repetitive and mundane input once done by humans can now be relinquished to technology. This means the AI tools used in all stages of team collaboration sessions and meetings from conception to fruition, will work to improve better flow, cut down costs and spike productivity. When tasks become automated, data and information become more readily available. And when presented in the right place, the flow of business runs more productively!

Before The Meeting

Here’s a perfect example of an AI bot demonstrating the intelligence of a human while simultaneously taking out the mind-numbing part. With an upcoming meeting that involves multiple important attendees from around the world, scheduling a date and time that works for everyone can be a cumbersome process. Finding that sweet spot where the majority can attend may take hours of planning, sorting, contacting and organizing. Based on an already populated address book, an AI bot can be used to automatically schedule a meeting by syncing up to the invitees’ calendars, plugging into their availability and generating potential dates and times based on their pre-existing (or non-existing) calendar invites. Depending on the sophistication of the AI bot, they can potentially identify which participants should or shouldn’t be invited according to their job title, experience, role, etc.

During The Meeting

While everyone is connected via an online meeting for a conference call or video conference, AI tools offer complex algorithms that are able to distinguish the individual nuances of different speakers, recognizing when a new speaker takes over. Plus, it picks up on keywords used and is able to learn as it goes. Furthermore, AI technology can break down common themes and topics frequently brought up during the meeting and create tags for easy search and data retrieval later on.

After The Meeting

Once everyone has contributed their thoughts and ideas across the board, leave it up to AI technology to provide a searchable Auto Transcript of your meeting. From start to finish, the innovative tool is able to give you a recording where you can navigate the audio by simply clicking on your transcript, and through the Keyword Tags. Looking at your transcript of the meeting for any details or for a more in-depth understanding couldn’t be easier. And with the Smart Search feature that displays meeting results matching content transcriptions, chat messages, file names, meeting contacts, and more, you can rely on exceptional features that lead to exceptional meetings.


With the advent of artificial intelligence, businesses are gaining a hyper-productive advantage over how two-way communication is approached and facilitated. With Callbridge’s AI bot Cue™, you can expect meetings to be more cohesive with excellent attention to detail. Cue™ has cutting edge features like Auto Transcript, Auto Tag and Smart Search that are uniquely discerning. Plus, with the highest quality video and audio experience offered, you have all the tools you need to make your meeting seamless.

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