Iotum’s Analytics product easily integrates into your app to improve the user experience by gaining insightful data from tracking, monitoring, and analyzing voice and video chat and streaming.
Gain visibility on performance, network conditions, and your return on investment regarding your apps in real-time.
With the massive scope and scale of audio and video chat and streaming, it’s crucial to monitor system health. Gain control by witnessing arising issues and how trends are formed so you can pinpoint, troubleshoot, and solve problems from anywhere. Iotum Analytics comes loaded with the digital tools you need to keep an eye on voice and video quality, usage, and impressions.
Working in tandem with your app, Analytics is able to diagnose and provide real-time alerts to inform you what’s happening when you’re not around.
Get detailed numbers regarding the overall quality of calls made including usage, volume, frame rate, average video resolution, and more.
Analytics is intelligent enough to extrapolate trends in usage and call quality from an average number of calls and provide and review a daily breakdown of the data.
Receive prompts and notifications of your event as it unfolds. In the case of an unforeseen circumstance or out-of-scope scenario, you will be alerted as soon as possible to nip the problem in the bud.
Get instant feedback regarding dropped calls, poor call experiences, and lower quality considerations to help determine the next course of action.
Stays On Track
Iotum tracks quality and usage data to ensure every user is taken care of. No personal data is used, only event logs between the customer and the server.
Covering every corner of the system, iotum Analytics operates in the background to monitor what’s happening in real-time and predict trends in the future.
A Seamless Fit
Data Made Visual
Easily understood tools display stats and data in a way that is clearly defined and visible for users.
Choose between embedding iotum Analytics or accessing it online. Receive statistics and numbers so you can use them in other applications too.
Upon sign-in, be greeted by statuses, connections, geographic distribution, and other timely reports in one location.
Live info stays current with auto-updates that show up-to-the-minute data and performance info.
Receive an in-depth look breaking down usage and trends sent straight to your inbox.
Resolve issues on the fly when you receive notifications from users who provide feedback.
Live Metrics Table
View incoming metrics from live conferences and events that provide participant details, recording status, length, and more.
Reports Performance Archives
View numbers and data for every meeting, event, endpoint, log-in info, and participant.
Receive data in a comma-separated format that’s easy to distinguish and send out for further analysis.