February 25, 2020

When all departments and agencies are working in tandem as a unified front, that’s when a fully functioning government body is truly the sum of its parts. But how do all the parts harmoniously exchange ideas on a regular basis or stay abreast of emergency situations and sudden changes to policy? Traditional modes of documentation […]

In its most basic terms, a custom hold music feature takes the waiting out of being on hold. It’s a small, considerate gesture that yields a big impact. For those few moments in between picking up a call or getting an online meeting started, your audience is held captive. You have their full attention, it’s