HiPAA
TELEHEALTH VIDEO CONFERENCING SOLUTION

Match the speed of healthcare with technology that expands your reach

Seamlessly connect medical professionals and patients by integrating iotum’s HIPAA compliant video and voice conferencing solutions with minimal development time.

PRODUCTS
PRODUCTS
Appointment
Remote Consultation
Analytics

 

Appointment Management


With a sophisticated telemedicine scheduling API that includes SMS messaging and automatic reminders and invitations, plus a “click to join” solution, doctors, and patients will be able to meet seamlessly without join aggravation. Plus, with the option for customizable reminders, doctors, healthcare practitioners, clinics and hospitals can enhance their communication and feedback which means fewer missed appointments, less tardiness, and more tele-visit efficiency.

  • Scheduling API
  • SMS and Email Notifications
  • Automatic and Customizable Invitations and Reminders
 
appointment management features

 

Remote Consultation


Use telehealth video conferencing to eliminate the need for travel and in-person consults when you can provide patients with a direct line of contact with doctors, specialists, and more. Physicians are freed up to do their job and focus on the patient while all patient information and data are captured and safely recorded with telehealth video conferencing for future use. Improve access to care with the use of closed captions, and reduce bottlenecks when data, files, chat messages, and screenshots can be retrieved and integrated directly into an EMR.
  • Download-free video and voice
  • Dial-Out to patients 
  • Works on any device anywhere – all you need is an Internet connection
  • Text Chat
  • Document and Screen Sharing
  • Waiting Room
  • Live Video Annotation
  • Recording
  • Closed Captions
 
 



remote consultation
 

 

Virtual Care Analytics


Continue to expand and improve patient care and compliance with analytics that pull out statistics and insights from recorded meetings. Receive more information regarding speaking time, sentiment analysis, number and duration of remote telehealth consultations, etc. With host meeting analytics, any online telehealth video conference becomes an opportunity to understand and improve patient relations.
  • Appointment Summary
  • Recording player
  • Speaking time for each party
  • Transcriptions
  • Sentiment Analysis – positive and negative highlights
  • Search and navigate in recording
  • Keywords, dates, names, and places extracted
  • Meeting Analytics
 
 

Appointment Management

With a sophisticated telemedicine scheduling API that includes SMS messaging and automatic reminders and invitations, plus a “click to join” solution, doctors, and patients will be able to meet seamlessly without join aggravation. Plus, with the option for customizable reminders, doctors, healthcare practitioners, clinics and hospitals can enhance their communication and feedback which means fewer missed appointments, less tardiness, and more tele-visit efficiency.

  • Scheduling API
  • SMS and Email Notifications
  • Automatic and Customizable Invitations and Reminders

Remote Consultation

Use telehealth video conferencing to eliminate the need for travel and in-person consults when you can provide patients a direct line of contact with doctors, specialists, and more. Physicians are freed up to do their job and focus on the patient while all patient information and data are captured and safely recorded with telemedicine video conferencing software for future use. Improve access to care with the use of closed captions, and reduce bottlenecks when data, files, chat messages, and screenshots can be retrieved and integrated directly into an EMR.
  • Download-free video and voice
  • Dial-Out to patients
  • Works on any device anywhere – all you need is an Internet connection
  • Text Chat
  • Document and Screen Sharing
  • Waiting Room
  • Live Video Annotation
  • Recording
  • Closed Captions

Virtual Care Analytics

Continue to expand and improve patient care and compliance with analytics that pull out statistics and insights from recorded meetings. Receive more information regarding speaking time, sentiment analysis, number and duration of remote telehealth consultations, etc. With host meeting analytics, any online telehealth video conference becomes an opportunity to understand and improve patient relations.
  • Appointment Summary
  • Recording player
  • Speaking time for each party
  • Transcriptions
  • Sentiment Analysis – positive and negative highlights
  • Search and navigate in recording
  • Keywords, dates, names, and places extracted
  • Meeting Analytics
CUSTOMER HIGHLIGHT

Phone.com & iTherapy

Using iotum and Phone.com’s audio and video technology, iTherapy was able to offer their customers cost efficient, user-friendly, HIPAA compliant telemedicine services.

BENEFITS
BENEFITS

Healthcare Is Showing No Sign Of Slowing Down. Can Your Business And Team Keep Up?

Continue to improve your cycle of care alongside a constantly evolving industry with iotum’s intelligently designed telehealth video and voice conference platform. Manage your workflow and continue to provide high-quality care using a telemedicine video conferencing system to empower how your team runs its practice or clinic. Rely on state-of-the-art features to eliminate commuting, improve e-visits, and link doctors to patients.

Prevent Scheduling and Join Aggravation

Simple scheduling and quick-join options, mobile device flexibility, invitations and reminders and easy-to-locate buttons lessen delays and reduces absentee rates for a more frictionless telehealth video call.

Make Televisits More Efficient

Enable clear and concise telehealth conference call using video, voice, and collaboration features as a stand-in for in-person visits.

Improve Access To Care and Maximize Clinical Workflows

Simple telehealth video conferencing integration with your already existing workflows and technology minus the intricacies.

appointment summary
USE CASES
USE CASES
remote

Remote Consultations

Tap into rural communities, and overseas demographics using iotum’s telemedicine video conferencing platform to empower connections from anywhere at any time. For specialized care and remote sessions, follow-ups, and check-ins, rely on technology that creates frictionless, high-quality virtual video conferencing for telehealth without delay, or interruption.

healthcare

Medical Education

Give doctors and healthcare professionals the continued education required to match the speed of healthcare unfolding. Iotum brings sharpness and clarity to surgeries, and procedures using Real-time Interactive Video Conference and Voice, Live Video Annotation, and Multi-camera Video.

medical report

Clinics and Hospitals

Appear as a united front across multiple or standalone practices, clinics, and hospitals with a real-time video platform that centralizes patient information. Share medical records, update schedules and patient information, and manage appointments seamlessly using one telehealth video conferencing platform that also provides analytics and metrics for a more solid ROI and intel regarding patient relations.

CUSTOMER HIGHLIGHT

MaxLife

Using iotum’s audio and video technology, Max Life wanted to ramp up their business, appeal to new customers, and provide seamless communication between paramedics and doctors.

Maxlife-poll feature
FUNCTIONS
FUNCTIONS

Video and voice CONFERENCING solutions from iotum provide healthcare professionals with reliable streamlined communication

custom interface

Customizable Interface

Your branding upfront gives patients peace of mind and establishes trust and credibility right from the first step of the cycle of care.

Browser-based Technology

Simple and straightforward, zero downloads required and no equipment needed. Patients and doctors can access the online meeting room and join telehealth video conferences from the browser.

Use Any Device

Connect anytime, from anywhere via Android or iOS, or desktop, laptop or tablet.

Product Integrations

Leverage existing technology with integrations like Google Calendar, YouTube streaming, and Outlook for complete customization.

Appointment Transcriptions

Accurately transcribe meetings and appointments with AI-powered technology that auto tags speakers, stamps times and dates, and pulls out common topics and trends.

High-level Security Standards Based Technology

HIPAA compliant video platform. Data sovereignty in multiple countries. WebRTC standards-based security built-in. No offshore development. Hosted on AWS, DigitalOcean. Meeting Lock, One-time Access Code, and Meeting Room to ensure confidentiality and privacy at every turn.

Instant And Direct Notifications

Maintain a steady flow of instant communication regarding appointment management from any device with immediate notifications including SMS text and SMS invites via our telehealth messaging API.

iotum service diagram
WHY IOTUM
WHY IOTUM

IOTUM’S PLUG AND PLAY TELEHEALTH VIDEO TECHNOLOGY ALLOWS YOU TO EASILY IMPLEMENT VIDEO, VOICE, SCHEDULING, AND MORE

browser-based-icon

Plug-and-Play

Web-based, simple telehealth video conferencing API and SDK means minimal development for your team.

customization

Easy Integration

ReactNative, Native Mobile SDKs make mobile integration quick, easy, and powerful.

serious-security-icon

Standards-Based Technology

HIPAA compliant video conferencing API. WebRTC standards-based security built-in. No offshore development. Hosted on AWS, DigitalOcean.

FREE WHITEPAPER
FREE WHITEPAPER

How Video Is Impacting Healthcare at the Speed of Technology

Telehealth video software has been able to blow open how healthcare is provided and received. This whitepaper is right for you if you’re interested in the future of healthcare and how integrating voice and video conferencing into your tech stack can help pave the way for tomorrow.

EMR white paper cover

How Video Is Impacting Healthcare at the Speed of Technology

Telehealth video software has been able to blow open how healthcare is provided and received. This whitepaper is right for you if you’re interested in the future of healthcare and how integrating voice and video into your tech stack can help pave the way for tomorrow.

EMR white paper cover
BUILD IT
BUILD IT

BUILT FOR EASY INTEGRATION

<iframe src=”[your-domain].com/conf/call/[your-access-code]“/>

Our telemedicine video conferencing solutions are powered by WebRTC, Ruby on Rails, Python, and React. iotum’s REST API and Webhooks provide a leading-edge video platform that is straightforward and enjoyable for clients and developers to engage with.

Let’s Explore The Possibilities

The iotum platform is built to integrate easily into existing solutions. Let’s see how we can help you.

FAQ for telehealth Video Conference API

A telehealth video conferencing API can offer various benefits to healthcare providers, helping them improve accessibility, efficiency, and quality of patient care.  Here are some of these key benefits:  
  • Increased access to care
  • HIPAA compliant telemedicine video conferencing solutions can make it easier for patients to connect with healthcare professionals regardless of their location. For example, they can attend a virtual consultation via video conferencing. This is especially beneficial for patients who face barriers to accessing healthcare, such as those living in rural/remote areas or those with mobility issues or difficulty traveling to a healthcare facility.  Healthcare providers can expand their reach to serve more patients without needing to worry about geographical barriers and without the need for physical visits  
  • Time and cost savings
  • Telehealth video conferencing API reduces or even eliminates the need for in-person visits, saving time, money, and resources for both healthcare providers and patients.  Healthcare providers can provide more consultations in a day and reduce the associated inconveniences of in-person appointments.  
  • Enhanced care coordination
  • Telehealth chat and video conferencing API facilitates better communication and collaboration among healthcare teams, enabling seamless sharing of medical records and patient information.  This can significantly improve care coordination, leading to more effective treatment plans and higher quality of healthcare service.  
  • Better patient education
  • HIPAA compliant telehealth video conferences can facilitate better patient education, making it more efficient for healthcare providers to explain medical conditions, treatment options, and preventive measures effectively.   
  • Remote follow-up and monitoring
  • Healthcare providers can leverage HIPAA telemedicine video conferencing solutions to monitor patients remotely and conduct virtual follow-up consultations when necessary. This is especially useful for helping patients with chronic conditions or for post-operative care.   
  • Improved patient engagement
  • Studies have suggested that telehealth video conferencing can significantly improve patient engagement since they can interact with healthcare providers in a more personalized setting.  Enhanced patient engagement will often lead to better treatment adherence and, ultimately, improved treatment results.

Reputable telemedicine video conferencing APIs like Iotum implement robust security measures to safeguard patient information and comply with healthcare privacy regulations like HIPAA in the US. 

Here are some of the important security measures in place:

 

  1. Encryption: encryption means that the data is scrambled, so it can only be accessed and deciphered by the intended participants (the healthcare provider and the patient.) End-to-end encryption ensures all patient data is encrypted in transit and at rest so that it remains secure and confidential.
  2. Strict access controls: access controls restrict unauthorized access to patient data. This includes secure login procedures, multifactor authentication, and role-based access, among others, to ensure that only authorized users can access patient data.
  3. Audit logs: maintaining detailed audit logs of user activity, especially regarding access to patient data (who accessed it, when, from which device, etc.) These audit logs allow us to track and identify any suspicious or unauthorized access attempts. 
  4. Secure code practices: Iotum is developed following secure coding best practices to prevent potential exploits and mitigate vulnerabilities that could compromise sensitive data.
  5. Secure network architecture: the video conferencing telemedicine’s API’s underlying network infrastructure is designed for security, including intrusion detection systems, firewalls, and other network security measures. 
  6. Data minimization: Telehealth video conferencing API follows the principle of data minimization. That is, the API will only collect and retain the minimum necessary patient data that is required for the delivery of healthcare services. 
  7. Secure video conferencing protocols: the telehealth video conferencing protocols used adhere to industry standards for secure and encrypted communication.

To ensure smooth and reliable functionality, typically specific hardware and software requirements are required, but it’s not overly strict/difficult to achieve.

Here are some common software and hardware requirements:

  1. Hardware requirements: healthcare providers and patients will need a computer (PC or laptop) or mobile device with a functioning webcam and microphone for video and audio communication.
  2. Internet connectivity: a reasonably fast and especially stable internet connection is critical to support high-quality audio and video transmissions during telehealth consultations. A standard 4G
  3. Speakers or headsets: both parties require decent-quality headsets or speakers (built-in or external) with their devices to maintain clear audio communication.
  4. Display: the device should have an adequate display (or an external display) to ensure proper video viewing and user interface interaction. 
  5. Software: the telehealth video conferencing that is compatible with the Operating Systems (OSs) of the devices used by both the healthcare provider and the patient (i..e, Windows, macOS, Android, iOS.)
  6. VPN: not always necessary, but a virtual private network (VPN) solution may be needed to create a secure connection between the healthcare provider and the patient.
A telehealth video conferencing API can facilitate the delivery of various healthcare services, including but not limited to:
  • Virtual consultation/visit: with telehealth, patients can see their doctor (or mental health professional, etc.) for a virtual consultation. This can be used for a variety of purposes, such as treating minor illnesses, routine checkups, chronic disease management, etc.
  • Remote monitoring: healthcare providers can use HIPAA compliant telehealth video conference API to remotely monitor patients’ condition, in combination with other technologies like wearables and IoT devices.
  • Education: providers can use HIPAA compliant video conferencing to provide education about the patient's health conditions.
  • Mental health services: healthcare providers can provide various mental health services, such as counseling and therapy, via video conferencing. 
This is a non-exhaustive list, and there are many other types of healthcare services that can be delivered with the help of a telehealth video conferencing API. As technology continues to develop, we can expect to see even more innovative ways to deliver healthcare services via telehealth.

The ease of setting up a telehealth video conferencing API can vary depending on the healthcare provider’s existing infrastructure. 

However, Iotum is designed to be easy to set up and use, with the following features:

  • A fully RESTful API, meaning it uses standard HTTP methods to make requests, which is easy to integrate into most existing systems. 
  • You’ll get a comprehensive API reference, providing detailed documentation on how to make the most of the PI
  • A sample code library that you can use to get started with the API
  • A support forum where you can ask questions and get help from Iotum staff and other Iotum users

With Iotum, healthcare providers can quickly and easily set up a telehealth video conferencing solution and ensure a seamless integration process with the existing healthcare system.

The reliability of the audio/video transmission quality when using a telehealth video conferencing API can vary, depending on a number of factors, including:
  • The Internet connection speed of both the patient and the healthcare provider
  • The hardware and software used
  • Network congestion
  • Video codec and compression
  • API load balancing
  • Device compatibility
Iotum offers a telehealth video conferencing API that focuses on delivering high-quality audio and video.  Iotum uses a number of techniques to ensure stable and reliable audio and video quality for telehealth conference calls, including during low bandwidth connections. These techniques include:
  • Adaptive bitrate streaming: Iotum adjusts the bitrate of the video stream based on the connection bandwidth. This can help maintain the quality of the video transmission even during low bandwidth.
  • Packet loss recovery: Iotum detects and recovers lost packets in the video stream, ensuring that the video stream remains uninterrupted and stays smooth even if there is some packet loss.
  • Noise cancellation: removes the background noise from the audio stream, ensuring clear and understandable audio quality even when the patient and/or healthcare provider is in a noisy environment.
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