Toronto – Nov. 30, 2022 – SoftwareReviews, the most in-depth source of buyer data and insights for the enterprise software market, has published its Web and Video Conferencing – Midmarket Software awards, naming iotum as one of the winners of their 2022 awards. iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into existing software offerings to optimize the user experience.
Emotional Footprint Champions are selected based exclusively on feedback provided by their users via SoftwareReviews’ comprehensive online survey. The survey measures user satisfaction across 27 elements of the provider relationship, including strategy, service experience, product experience, conflict resolution, and the contracting process. The result is a Net Emotional Footprint score. This score represents the overall user sentiment, a powerful indicator of the user’s feelings toward the provider and the product.
The Emotional Footprint Awards are based on authentic user-review data. The data published in the Emotional Footprint Diamond is collected from real end users and meticulously verified.
iotum received a 9.5/10 composite score ranking them the Champion of the Web and Video Conferencing – Midmarket Software Category. In addition, they were also top-rated in Conflict Resolution, Negotiation and Contract, Strategy and Innovation, and Product Impact.
Each year, SoftwareReviews’ also Data Quadrant Awards recognize outstanding software providers in the technology marketplace, as evaluated by users. Providers receive user satisfaction scores across software capabilities, product features, likeliness to recommend, and provider experience, which are aggregated to result in emotional response ratings, an insight called the Net Emotional Footprint.
The SoftwareReviews’ Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software provider in the Data Quadrant indicates its relative ranking as well as its categorization. The data published is collected from real end users and meticulously verified. This score is a powerful indicator of overall user feeling toward the provider and its product – all from the software users’ point of view. iotum received a Net Emotional Footprint of 9.5/10! You can view the iotum’s full product scorecard here.
To learn more about SoftwareReviews and software provider review surveys, visit SoftwareReviews.com.
To learn more about iotum, visit iotum.com.
SoftwareReviews is the most in-depth source of buyer data and insights for the enterprise software market. By collecting customer experience data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
iotum provides collaboration tools that help businesses and individuals be more productive, connect with remote team members, and create meaningful interactions. iotum’s product portfolio includes FreeConference.com, the original, free conference-calling service; Callbridge, a virtual meeting platform tailor-made for enterprise-level collaboration; and Talkshoe, a community-based podcast hosting platform that bridges the gap between host and listener.
Identifying a gap in the market in 2020 during the height of the pandemic, iotum pivoted to offer API, SDK, and white-label solutions. By offering these additional solutions on top of their current offering to customers and prospects, iotum has been able to provide highly customized and relevant solutions at an affordable price.
With offices in Toronto and Los Angeles, iotum is led by a leadership team with roots and experience in the technology industry. For more information about the company, its team, solutions, and services, please visit iotum.com .