The Communication-Platform-as-a-Service market saw explosive growth from $4.26 billion in 2019 to $5.9 billion in 2020. Experts predict it will reach over $17.71 billion by 2026. This remarkable expansion shows why development teams must understand Chat APIs. Chat APIs are cloud-hosted software comp
Live chat stands as the gold standard for customer communication today. 73% of customers consider it their most satisfying way to connect with businesses. Response times tell the story – email takes 12 hours, social media needs 10 hours, but live chat delivers answers in just 60 seconds. Your
A whitelabeled calendar booking page built for partners. Schedule 1:1 meetings, sync calendars, and auto-generate iotum video links.
Need an Agora alternative with better pricing and fewer limits? You’re not alone. Agora launched in 2013 and became one of the first companies to build a developer platform for broadcast, voice, and video calls through their SDK. Their network now powers over 60 billion minutes of real-time co
A surprising fact: employees dedicate 88% of their workweek to communication-related tasks. Your business communications might need a fresh look at Twilio alternatives if costs keep rising. Twilio has dominated the market as the go-to choice. The landscape has changed and more customizable options h
The video communication market will grow from $1.7 billion to $2.5 billion by 2025. Your applications can tap into this booming sector by integrating video conferencing API, which saves substantial development costs. The COVID-19 pandemic has transformed how businesses adopt video technology, openin
Picture this: Instead of navigating traffic and enduring stuffy waiting rooms, a patient can consult with their specialist from the comfort of their home. Or, a rural resident with limited transportation options can finally accessmental health services. This is the promise of telehealth – and a
The landscape of the healthcare industry has undergone a remarkable transformation in recent years due to advancements in technology. Telehealth—the use of digital audio/visual communications technology to deliver healthcare services remotely— has emerged as a crucial player in revolutionizing h
In recent years, telemedicine has emerged as a revolutionary solution that is transforming how healthcare is delivered. With the advancements in technology, including high-speed internet, telemedicine is becoming more affordable and accessible for everyone and is now widely adopted across the globe.
In this rapidly evolving digital age, technology has emerged as a transformative force in virtually all aspects of life, including healthcare. Telemedicine, the practice of leveraging telecommunications technology (audio/video conferencing, IoT devices, wearables, etc.) to remotely deliver healthc
In today’s increasingly demanding reality in healthcare, the convergence of healthcare and technology has given birth to a transformative force in the field: telehealth. Patients simply demand more convenience, accessibility, and efficiency in getting their healthcare services, creating an immen
CASA23 Summit, hosted at the picturesque city of Amsterdam, brings together experts and innovators from the Communications Platform as a Service (CPaaS) industry to explore emerging trends, share insights, and network with like-minded professionals.
In a move that has ignited both fascination and apprehension, video conferencing giant Zoom has unveiled its latest endeavor - leveraging user-generated content like pitches, presentations, and podcasts to train artificial intelligence algorithms.
The United States Citizenship and Immigration Services (USCIS) has recently introduced a new version of Form I-9, the Employment Eligibility Verification form, which is set to revolutionize the way businesses handle their employee onboarding and compliance processes. This blog can help you to unders
In this post, we delve into the fascinating topic of the changing faces of U CaaS including the latest trends and advancements as well as where we see the Future of UCaaS heading.
iotum, a leading provider of comprehensive UCaaS and CPaaS solutions, has been honored with the prestigious #1 ranking in the 2023 Data Quadrant Award for Web and Video Conferencing - Mid-market, as announced by SoftwareReviews, the foremost source of buyer data and insights in the enterprise softwa
Nowadays, you can’t go very far without video. We are truly in a living, breathing digital age that relies on the power of visual and audio transmission, where any message can be delivered and received seamlessly and directly by the exact people who need to be targeted. It’s not surprising that
When engaged in an online meeting, the quality of sound is of utmost importance. Not only is it annoying when you can’t hear what someone is saying, it’s equally as uninspiring when the audio tunes in and out; sounds like it’s underwater; is fuzzy or just plain incoherent. There is nothing wor
Discover what iotum is doing to ensure web accessibility for you, your participants, and your valued customers!
In this blog post, we explore the role of video conferencing in enhancing communication and collaboration in remote field services. We examine the benefits of video conferencing and explore key ways in which it can be used to improve the efficiency and effectiveness of remote field services.