The iotum Communicator elevates your PBX into a fully branded UCaaS experience. Built for service providers, designed for end users, and seamlessly uniting voice, video, and messaging in one effortless application.
A softphone that feels effortless.
No clunky setups, no generic apps. The iotum Communicator integrates seamlessly with your PBX of choice — whether you bring your own or use iotum’s. Service providers can launch with confidence, while customers enjoy a sleek, intuitive experience.
Plug-and-play: no development required
Increase ARPU with cost-effective video upgrades
Compete directly with RingCentral, Zoom, and Teams
Purpose-Built for Flexibility
Provision directly through your PBX or launch with iotum’s managed service.
Billing Made Simple
Use your existing systems or integrate seamlessly with iotum billing.
Scales as You Grow
Handles multiple PBX servers and data centers without added complexity.
Your Brand, Everywhere
Your logo, your colors, your domain. A modern UI that feels unmistakably yours.
Launch quickly with plug-and-play PBX integration
Full white-label experience for your brand
Grow margins with easy video upgrades
Delight end-users with a modern, intuitive UI
Built with security and compliance at the core (HIPAA/PIPEDA, GDPR)
Supported by white-glove onboarding, marketing, and technical support
Where other softphones stop at SIP, the iotum Communicator gives you an entire UCaaS suite — designed for service providers who want to compete at the highest level.
| Feature / Value | iotum Communicator | Acrobits | CounterPath (Bria) |
|---|---|---|---|
| PBX Integration | Deep plug-and-play, no dev work required | Generic SIP, manual setup | Generic SIP, manual setup |
| Provisioning & Billing | Native integration or flexible with your systems | Separate systems | Separate systems |
| Scalability | Automatically scales across multiple PBX servers & data centers | Limited | Limited |
| Branding | Full white-label included: logo, colors, domains, apps | Some branding options | Branding available, added cost |
| UI/UX | Modern, intuitive, end-user friendly | Functional but dated | Functional, enterprise-style |
| Product Scope | UCaaS suite: Voice, Video, Messaging, Analytics | Proven SIP softphone only | Softphone + limited UC add-ons |
| Unique Features | Phone-to-video switch, cross-device continuity | N/A | N/A |
| Revenue Growth | Cost-effective video upgrades, boost ARPU, compete with Zoom/RingCentral | Hard to scale | Hard to scale |
| Security & Compliance | HIPAA/PIPEDA ready, TLS + SRTP, GDPR | TLS + SRTP | TLS + SRTP |
| Go-to-Market Speed | Simple launch with minimal setup | Requires setup / lots of dev work | Requires setup / lots of dev work |
| Margins | Minimal startup fees, with low wholesale per-seat pricing | Higher startup and per-license costs | Higher startup and per-license costs |
| Support | White-glove onboarding, sales enablement & L2 tech | Standard support | Standard support |
Stop relying on generic softphones. The iotum Communicator transforms any PBX into a branded, modern UCaaS platform that boosts margins, streamlines operations, and delights your customers.
Stop relying on generic softphones. The iotum Communicator transforms any PBX into a branded, modern UCaaS platform that boosts margins, streamlines operations, and delights your customers.