TELEHEALTH VIDEO CONFERENCING API SOLUTION

Match the speed of healthcare with HIPAA-compliant video API that expands your reach

Seamlessly connect medical professionals and patients by integrating iotum’s HIPAA compliant video and voice conferencing API with minimal development time.
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iotum Healthcare Sell Sheet

Appointment Management​

With a sophisticated telemedicine scheduling API that includes SMS messaging and automatic reminders and invitations, plus a “click to join” solution, doctors, and patients will be able to meet seamlessly without join aggravation. Plus, with the option for customizable reminders, doctors, healthcare practitioners, clinics and hospitals can enhance their communication and feedback which means fewer missed appointments, less tardiness, and more tele-visit efficiency.

Scheduling API

SMS and Email Notifications

Automatic and Customizable Invitations and Reminders

Manage Meetings

Remote Consultation​

Use telehealth video conferencing to eliminate the need for travel and in-person consults when you can provide patients with a direct line of contact with doctors, specialists, and more. Physicians are freed up to do their job and focus on the patient while all patient information and data are captured and safely recorded with telehealth video conferencing for future use. Improve access to care with the use of closed captions, and reduce bottlenecks when data, files, chat messages, and screenshots can be retrieved and integrated directly into an EMR.

Download-free video and voice

Dial-Out to patients

Works on any device anywhere – all you need is an Internet connection

Text Chat

Document and Screen Sharing

Waiting Room

Live Video Annotation

Recording

Closed Captions

Virtual Care Analytics​

Continue to expand and improve patient care and compliance with analytics that pull out statistics and insights from recorded meetings. Receive more information regarding speaking time, sentiment analysis, number and duration of remote telehealth consultations, etc. With host meeting analytics, any online telehealth video conference becomes an opportunity to understand and improve patient relations.

Appointment Summary

Recording player

Speaking time for each party

Transcriptions

Sentiment Analysis – positive and negative highlights

Search and navigate in recording

Keywords, dates, names, and places extracted

Meeting Analytics

CUSTOMER HIGHLIGHT

Phone.com & iTherapy

Using iotum and Phone.com’s audio and video technology, iTherapy was able to offer their customers cost efficient, user-friendly, HIPAA compliant telemedicine services.

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BENEFITS

Healthcare Is Showing No Sign Of Slowing Down. Can Your Business And Team Keep Up?

Continue to improve your cycle of care alongside a constantly evolving industry with iotum’s intelligently designed telehealth HIPAA-compliant video API. Manage your workflow and continue to provide high-quality care using telemedicine video conferencing solutions to empower how your team runs its practice or clinic. Rely on state-of-the-art features to eliminate commuting, improve e-visits, and link doctors to patients.

Prevent Scheduling and Join Aggravation

Simple scheduling and quick-join options, mobile device flexibility, invitations and reminders and easy-to-locate buttons lessen delays and reduces absentee rates for a more frictionless telehealth video call.

Make Televisits More Efficient

Enable clear and concise telehealth conference call using video, voice, and collaboration features as a stand-in for in-person visits.

Improve Access To Care and Maximize Clinical Workflows

Simple HIPAA compliant chat API integration with your already existing workflows and technology minus the intricacies.

Communication,
Reimagined for People.

Every industry has different needs, but they all share one goal: connecting people. The iotum Communicator delivers a modern, human-centric experience — flexible enough for your PBX, powerful enough for enterprise, and branded to feel unmistakably yours.

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Use Cases

Remote Consultations

Tap into rural communities, and overseas demographics using iotum’s telemedicine video conferencing API to empower connections from anywhere at any time.

For specialized care and remote sessions, follow-ups, and check-ins, rely on technology that creates frictionless, high-quality virtual HIPAA compliant video conferencing for telehealth without delay, or interruption.

Medical Education

Give doctors and healthcare professionals the continued education required to match the speed of healthcare unfolding.

Iotum brings sharpness and clarity to surgeries, and procedures using Real-time Interactive HIPAA compliant Video Conference and Voice, Live Video Annotation, and Multi-camera Video.

Clinics and Hospitals

Appear as a united front across multiple or standalone practices, clinics, and hospitals with a real-time video platform that centralizes patient information.

Share medical records, update schedules and patient information, and manage appointments seamlessly using one telehealth chat API that also provides analytics and metrics for a more solid ROI and intel regarding patient relations.

CUSTOMER HIGHLIGHT

MaxLife

Using iotum’s HIPAA compliant audio and video API, Max Life wanted to ramp up their business, appeal to new customers, and provide seamless communication between paramedics and doctors.

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HIPAA-compliant Video and Voice Conferencing API Solutions

Customizable Interface

Your branding upfront gives patients peace of mind and establishes trust and credibility from the very first interaction.

Browser-based Technology
Simple and seamless — no downloads or special equipment required. Join secure telehealth video sessions directly from any browser.

Use Any Device
Connect anytime, anywhere — whether on Android, iOS, desktop, laptop, or tablet.

Product Integrations
Leverage your existing tools with seamless integrations including Google Calendar, YouTube streaming, and Outlook — for a fully customized workflow.

Appointment Transcriptions
Get accurate, AI-powered transcriptions that automatically tag speakers, timestamp conversations, and highlight recurring topics and trends.

High-level Security Standards Based Technology
HIPAA-compliant video API with data sovereignty across multiple regions. Built on WebRTC standards with AWS and DigitalOcean hosting — no offshore development. Enhanced privacy features like Meeting Lock, One-time Access Codes, and Secure Rooms ensure confidentiality at every stage.

Instant and Direct Notifications
Stay connected with instant updates for appointment management on any device. Send and receive SMS texts and invites through our HIPAA-compliant messaging API for real-time communication.

WHY IOTUM

Iotum’s Plug And Play

Hipaa-compliant video conferencing api technology allows you to easily implement video, voice, scheduling, and more

Plug-and-Play

Web-based, simple telehealth video conferencing API and SDK means minimal development for your team.

Easy Integration

ReactNative, Native Mobile SDKs make mobile integration quick, easy, and powerful.

Standards-Based Technology

HIPAA compliant video conferencing API. WebRTC standards-based security built-in. No offshore development. Hosted on AWS, DigitalOcean.

Let’s Explore The Possibilities

The iotum’s HIPAA compliant API for video conferences, messaging and chats is built to integrate easily into existing solutions. Let’s see how we can help you.

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How does a telehealth video conferencing API benefit healthcare providers?

A telehealth video conferencing API can offer various benefits to healthcare providers, helping them improve accessibility, efficiency, and quality of patient care. 

Here are some of these key benefits:

Increased access to care

HIPAA compliant telemedicine video conferencing API can make it easier for patients to connect with healthcare professionals regardless of their location. For example, they can attend a virtual consultation via video conferencing.

This is especially beneficial for patients who face barriers to accessing healthcare, such as those living in rural/remote areas or those with mobility issues or difficulty traveling to a healthcare facility. 

Healthcare providers can expand their reach to serve more patients without needing to worry about geographical barriers and without the need for physical visits

Time and cost savings

Telehealth video conferencing API reduces or even eliminates the need for in-person visits, saving time, money, and resources for both healthcare providers and patients. 

Healthcare providers can provide more consultations in a day and reduce the associated inconveniences of in-person appointments.

Enhanced care coordination

Telehealth chat and video conferencing API facilitates better communication and collaboration among healthcare teams, enabling seamless sharing of medical records and patient information. 

This can significantly improve care coordination, leading to more effective treatment plans and higher quality of healthcare service.

Better patient education

HIPAA compliant telehealth video conferences can facilitate better patient education, making it more efficient for healthcare providers to explain medical conditions, treatment options, and preventive measures effectively. 

Remote follow-up and monitoring

Healthcare providers can leverage HIPAA telemedicine video conferencing API to monitor patients remotely and conduct virtual follow-up consultations when necessary.

This is especially useful for helping patients with chronic conditions or for post-operative care. 

Improved patient engagement

Studies have suggested that telehealth video conferencing can significantly improve patient engagement since they can interact with healthcare providers in a more personalized setting. 

What security measures are in place to protect patient data when using a telehealth video conferencing API?

Reputable telemedicine video conferencing APIs like iotum implement robust security measures to safeguard patient information and comply with healthcare privacy regulations like HIPAA in the US. 

Here are some of the important security measures in place:

  1. Encryption: encryption means that the data is scrambled, so it can only be accessed and deciphered by the intended participants (the healthcare provider and the patient.) End-to-end encryption ensures all patient data is encrypted in transit and at rest so that it remains secure and confidential.
  2. Strict access controls: access controls restrict unauthorized access to patient data. This includes secure login procedures, multifactor authentication, and role-based access, among others, to ensure that only authorized users can access patient data.
  3. Audit logs: maintaining detailed audit logs of user activity, especially regarding access to patient data (who accessed it, when, from which device, etc.) These audit logs allow us to track and identify any suspicious or unauthorized access attempts. 
  4. Secure code practices: iotum is developed following secure coding best practices to prevent potential exploits and mitigate vulnerabilities that could compromise sensitive data.
  5. Secure network architecture: the video conferencing telemedicine’s API’s underlying network infrastructure is designed for security, including intrusion detection systems, firewalls, and other network security measures. 
  6. Data minimization: HIPAA compliant video conferencing API follows the principle of data minimization. That is, the API will only collect and retain the minimum necessary patient data that is required for the delivery of healthcare services. 
  7. Secure video conferencing protocols: the telehealth video conferencing protocols used adhere to industry standards for secure and encrypted communication.

Are there any specific hardware or software requirements for implementing a telehealth video conferencing API?

To ensure smooth and reliable functionality of HIPAA compliant video API, typically specific hardware and software requirements are required, but it’s not overly strict/difficult to achieve.

Here are some common software and hardware requirements:

  1. Hardware requirements: healthcare providers and patients will need a computer (PC or laptop) or mobile device with a functioning webcam and microphone for video and audio communication.
  2. Internet connectivity: a reasonably fast and especially stable internet connection is critical to support high-quality audio and video transmissions during telehealth consultations. A standard 4G
  3. Speakers or headsets: both parties require decent-quality headsets or speakers (built-in or external) with their devices to maintain clear audio communication.
  4. Display: the device should have an adequate display (or an external display) to ensure proper video viewing and user interface interaction. 
  5. Software: the telehealth video conferencing that is compatible with the Operating Systems (OSs) of the devices used by both the healthcare provider and the patient (i..e, Windows, macOS, Android, iOS.)
  6. VPN: not always necessary, but a virtual private network (VPN) solution may be needed to create a secure connection between the healthcare provider and the patient

What types of healthcare services can be delivered through a telehealth video conferencing API?

A telehealth video conferencing API can facilitate the delivery of various healthcare services, including but not limited to:

  • Virtual consultation/visit: with telehealth, patients can see their doctor (or mental health professional, etc.) for a virtual consultation. This can be used for a variety of purposes, such as treating minor illnesses, routine checkups, chronic disease management, etc.
  • Remote monitoring: healthcare providers can use HIPAA compliant telehealth video conference API to remotely monitor patients’ condition, in combination with other technologies like wearables and IoT devices.
  • Education: providers can use HIPAA compliant video conferencing to provide education about the patient's health conditions.
  • Mental health services: healthcare providers can provide various mental health services, such as counseling and therapy, via video conferencing. 

This is a non-exhaustive list, and there are many other types of healthcare services that can be delivered with the help of a HIPAA compliant video API. As technology continues to develop, we can expect to see even more innovative ways to deliver healthcare services via telehealth.

How easy is it for healthcare providers to set up and use a telehealth video conferencing API?

The ease of setting up a telehealth video conferencing API can vary depending on the healthcare provider’s existing infrastructure. 

However, Iotum is designed to be easy to set up and use, with the following features:

  • A fully RESTful API, meaning it uses standard HTTP methods to make requests, which is easy to integrate into most existing systems. 
  • You’ll get a comprehensive API reference, providing detailed documentation on how to make the most of the PI
  • A sample code library that you can use to get started with the API
  • A support forum where you can ask questions and get help from Iotum staff and other Iotum users

With Iotum's API healthcare providers can quickly and easily set up a telehealth video conferencing solution and ensure a seamless integration process with the existing healthcare system.

How reliable is the audio and video quality when using a telehealth video conferencing API?

The reliability of the audio/video transmission quality when using a telehealth video conferencing API can vary, depending on a number of factors, including:

  • The Internet connection speed of both the patient and the healthcare provider
  • The hardware and software used
  • Network congestion
  • Video codec and compression
  • API load balancing
  • Device compatibility

 

iotum offers a telehealth video conferencing API that focuses on delivering high-quality audio and video.  Iotum uses a number of techniques to ensure stable and reliable audio and video quality for telehealth conference calls, including during low bandwidth connections. These techniques include:

  • Adaptive bitrate streaming: Iotum adjusts the bitrate of the video stream based on the connection bandwidth. This can help maintain the quality of the video transmission even during low bandwidth.
  • Packet loss recovery: Iotum detects and recovers lost packets in the video stream, ensuring that the video stream remains uninterrupted and stays smooth even if there is some packet loss.
  • Noise cancellation: removes the background noise from the audio stream, ensuring clear and understandable audio quality even when the patient and/or healthcare provider is in a noisy environment.