What is a Chat API? Essential Features Your Team Should Know
The Communication-Platform-as-a-Service market saw explosive growth from $4.26 billion in 2019 to $5.9 billion in 2020. Experts predict it will reach over $17.71 billion by 2026. This remarkable expansion shows why development teams must understand Chat APIs. Chat APIs are cloud-hosted software components that add messaging features to applications. These powerful tools handle the basics […]
The 8 Most Reliable Website Chat APIs That Actually Work
Live chat stands as the gold standard for customer communication today. 73% of customers consider it their most satisfying way to connect with businesses. Response times tell the story – email takes 12 hours, social media needs 10 hours, but live chat delivers answers in just 60 seconds. Your business needs the right chat API […]
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